FAQs

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How long does shipping take?

Orders typically ship within 1–2 business days. Delivery times vary depending on your location, but most customers in the U.S. receive their order within 5–15 business days.

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Can I return the product if I’m not satisfied?

Absolutely. We offer a 90-day satisfaction guarantee. If you're not happy with your purchase for any reason, just contact us within 90 days of delivery to initiate a return or exchange.

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How do I start a return?

Just reach out to our support team via the contact form or email, and we’ll walk you through the process. All returns must be in original condition with packaging intact.

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What’s included in the 90-day guarantee?

If your item arrives damaged, doesn’t perform as expected, or you simply change your mind we’ve got you covered. No stress, no hassle.

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Is this product one-size-fits-all?

Yes, it’s designed to fit most knee sizes. The adjustable velcro straps adapts to your knee without slipping, keeping a firm grip.

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How do I clean or maintain it?

Simply disinfect with house hold name brand discinfect spray. Store in area where it cannot fall from great heights nor near water.

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Can I use this every day?

Yes, it's made for regular use whether you're training in the gym or just looking to improve your knee health over time.